Personal Safety Training

Why good professional physical intervention skills training is so important

Shoplifter begged for mercy as guard ‘choked him to death.

A shopping centre security guard killed a shoplifter trying to stop him escaping with a bottle of perfume.

Aaron Bishop, 23, turned blue and pleaded ‘please help me’ as he was choked by Sam Bawden, 25, according to witnesses.

Horrified shoppers begged him to let go of Mr Bishop, a former Guardsman at Windsor, but Bawden maintained a firm grip around the throat and when police arrived, Mr Bishop was dead.’

‘Four security guards tried to restrain him after he took the bottle of Joop! from the Debenhams store at the busy Quadrant Shopping Centre in Swansea.
Prosecutor Patrick Harrington QC said; ‘Mr Bishop was seen on CCTV to steal a bottle of Joop! perfume. It was priced at £35 but the cost proved very high indeed.

Bawden, of Neath, South Wales, denies manslaughter in July last year…
The case continues at Swansea Crown Court.

Read more: http://www.dailymail.co.uk/news/article-1313952/Security-man-killed-shoplifter-Guard-choked-death-35-perfume.html#ixzz10qCPEXI4

The above tragic news report just goes to highlight the importance of understanding the dangers involved in physical intervention.

As an experienced martial artist who as trained up to black belt standard in Judo and other martial arts I understand just how effective a properly executed strangle hold can be, but also recognise just as lethal this can be.

Many things can go wrong when applying physical intervention techniques (often known as Control & Restraint) which is why training should be of the utmost importance for employers who are likely to have to employees who may need to use  physical controlling techniques such as those working in the security industry.

The Police and Medical profession trainers have for many years known the dangers associated with physical restraint and there have been many incidents of defendants & patients losing their lives whilst restraint techniques were being applied.

Strangulation is a band technique now in any accredited Physical Intervention training course, but there are numerous other potential life threatening issues such as positional asphyxia.

This occurs when pressure is put on an individual’s chest whist attempting to pin them down to the floor etc

This restricts the intake of air causing the individual to panic which is often wrongly interpreted as fighting back and there have been many tragic incidents of this in police custody suites & Psychiatric wards.

The SIA have now recognised that training in physical interventions is important and have introduced this as a new module to be undertaken by anyone now wishing to gain employment in high level security work e.g. a door supervisor in the UK.

As with the other modules that have to be taken delegates will have to demonstrate their competence in this area to receive their pass accreditation.

Hopefully this training will give those individuals now joining this industry the necessary tools they need to carry out the job without putting others or themselves at risk.

Sadly though this would not have prevented the death of Aaron Bishop or the criminal proceedings being brought against Sam Bawden as this training is currently only compulsory for those individuals who are now seeking to obtain the SIA badge and there are no current plans for this to be extended to those already licenced.

<

Lock Up Your Daughters* – (And Other Unrealistic Suggestions for 21st Century Living)
Any parent will tell you their greatest concern is for the safety of their children. Conscientious parents wouldn’t dream of letting younger children cross the road without teaching them how to cross safely – so why is it so hard to provide the same life skills when teenagers start to socialise independently?
The answer may be that teenagers simply don’t want to listen to over protective parents. Or perhaps parents don’t feel able to provide the right advice – after all the world is now a very different place to how it was even thirty years ago. For these reasons schools are now starting to buy in life skills training for teenagers about to make their way in the world for the first time.
Life Skills Training
So what does the training cover? For pupils of Silverdale School, a beacon language academy in Sheffield, this training has been on offer for over ten years. The programme covers managing personal safety awareness, risks to be aware of when visiting, local public houses, night clubs, taking taxis, and generally going out and about alone in an unfamiliar city – a common experience for students heading off to university for the first time. Students new to an unfamiliar town experiencing independence for the first time often find it exciting to visit backstreet pubs where they will be unfamiliar with the area, its reputation or, once inebriated may even have difficulty finding their way home. This can pose its own risks as students new to and unfamiliar with an area may be easily identified by local thugs who see them as easy targets.
So here are a few of the simple tips taught by Brooks Jordan –
When you go clubbing/partying
• If possible try to go out as a group of friends or at least arrange for someone to be your nightclub buddy for the night.
• Arrange to regroup at the end of the evening to travel home together.
• If an individual wants to go home separately make sure the rest of the group know where that person is going and who with.
• If someone you don’t know offers to buy you a drink, make sure you watch the drink being served and handed to you.
• It is also best to drink bottled beers straight from the bottle. However undignified this may seem, it makes it much more difficult for someone to drop something in to a bottle than a wide necked glass (Date Rape drugs etc ). Although this practice can cause other problems e.g Wails decease
• Don’t leave your drinks unattended – leave someone you can trust to watch over them or finish your drink before leaving it.
• Watch out for each other – if one of your group seems suddenly disorientated or appears to be drunk without having had too much to drink, speak to one of the bar staff or club security team quickly and ask for help. It is now a legal requirement for door staff to be trained to identify and deal with someone who may have been given a date rape drug.
• Women out partying should also pay attention to their environment both the area – student accommodation can often be located in rougher neighbourhoods – and also the venue itself. In particular women should avoid drinking too much and should remain aware of their surroundings at all times. Being aware of warning/danger signs alerting you to potential dangers is far more difficult if you are under the influence of drink or drugs.

Personal Safety when travelling.
Getting Home
• Make sure you have the number of a trusted taxi company handy
• Order the taxi as if you were ordering it for someone else (find a quiet spot to do this)
• For example – ‘I’d like a taxi for my sister please’ ‘Yes – travelling from Upper Parliament Street Nottingham to High Street Beeston’. ‘ What time shall I tell her to expect you?’….. ‘How long will it take her to get here?’ ‘What’s the name of the driver?’
• This gives the impression that there is someone at home expecting you to get home, knows what time this will be and the name of the driver and the taxi firm if you don’t arrive at the agreed time.
• When the taxi arrives make it sound as if you’re just receiving a phone call – ‘Yes I’m on my way home now – yes it’s just arrived’. ‘The driver?’ (To the driver) ‘Sorry its my sister/ Mum/ Auntie just wanting to make sure I’ve got the right taxi can I just tell them what you’re name is and what time they can expect me home?’
• Back to the phone ‘ Yes of course its a proper taxi his number is (read out the drivers number or the registration plate number).
• If you don’t have a nightclub buddy to take this call and there isn’t anyone at home waiting for you then still ring an answer machine and leave this conversation as a message on the machine. It serves the same purpose – no driver intent on abducting you will risk it if they think they’re likely to get caught. There are easier victims out there after all.
• When travelling on other forms of public transport such as buses or trains, avoid taking the window seat as anyone taking the aisle seat next to you will block you in. Sitting in the aisle seat will give you a far better chance of getting out if something untoward happens.
If you think these tips are useful and know someone who might want Street Survival training then contact us here for details of training in your area. If you mange a youth group or are in teaching and want more details for your club school or society then contact us to get further details of our Street Survival Skills Training for Teenagers or for more advice on Personal Safety Go to : www.brookskordan.co.uk
*Young men between the ages of 16 and 26 are the most vulnerable group in society as statistically they come off worst as victims of violent street attacks. [This may or may not surprise you and will be covered in more depth in next month’s blog.]

Workplace Violence.
Work place violence in all its forms is becoming more common place.
Are your staff properly prepared to deal with this ?
Why bother with Risk Assessments/Lone Working Policies ?
Is training really necessary?
Mental health charity fined after death of support worker
Date:
01 February 2010
Release No:
NE/032/10
Mental Health Matters Ltd, a North East-based registered charity has been fined £30,000 with costs of £20,000 after one of their employees was killed by a service user.
Ashleigh Ewing, a 22-year-old support worker employed by Mental Health Matters, was attacked and killed by service user Ronald Dixon.
Mental Health Matters provide support and housing services to people who suffer from mental health problems. They pleaded guilty to a charge brought by the Health and Safety Executive for a breach of Section 2(1) of the Health and Safety at Work etc Act 1974 for failing to do all that was reasonably practicable to ensure Ms Ewing’s safety.
Newcastle Crown Court heard that Ashleigh Ewing was visiting Ronald Dixon at his home in Heaton, Newcastle upon Tyne on 19 May 2006 when she was attacked and stabbed to death.
Ashleigh had started work with Mental Health Matters exactly six months prior to the date of her death. The attack occurred on the final day of her probation period.
The prosecution told Mr Justice Keith that Ashleigh’s employment by Mental Health Matters exposed her to certain obvious risks, particularly in the context of her dealings with Mr Dixon. His mental health was known to be deteriorating and Mental Health Matters failed to respond to a number of warning signs. The court also heard that they failed to afford Ashleigh the level of protection that the nature of her job warranted.
Mrs Pam Waldron, HSE’s Head of Operations said:
“This is an unusual case which shows the need for employers to assess risks to employees who visit individuals in their homes and for arrangements to be reviewed when changes occur.
“We believe that if Mental Health Matters had carried out a risk assessment, it would have resulted in the visiting arrangements being reviewed.”
Notes to Editors:
The service user, Ronald Dixon, who killed Ashleigh Ewing, pleaded guilty in October 2007 to manslaughter on the grounds of diminished responsibility and is detained indefinitely at Rampton Secure Hospital.
Working alone is not in itself against the law, and it will often be safe to
do so. However, the law requires employers and others to think about and deal with any health and safety risks before people should be allowed to work alone. For more information about lone working http://www.hse.gov.uk/pubns/indg73.pdf [1]
Section 2(1) of the Health and Safety at Work etc Act 1974 states: it shall be the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employee
Source Health & safety executive
Most employers should be capable of carrying out their own Risk Assessments & draft Lone working policies from this as they know their sector better than anyone else

There are however companies that will carry-out this work and prices start around £600

Personal safety/Lone Working training needs to be carried out by a specialist competent training company and again this can be relatively inexpensive with prices starting at £40 per person for a full days non accredited personal Safety/Lone working training course & £60 per head for a nationally recognised certificated training course

For more information about Personal Safety & workplace Violence training go to
www.brooksjordan.co.uk

Question: Is the Police Conflict Resolution syllabus suitable for other professions?

Answer: Essentially no, the police conflict resolution syllabus is designed by the police for police personnel who have the advantage of being able to call upon backup and support in the event that a situation escalates. When dealing with violence and aggression or managing conflict the police are able to use a baton, quick cuffs, incapacity spray and can call for assistance if needed.

Now consider the resources available to the local authority enforcement officer; although most will have a mobile phone at their disposal, the likelihood of a rapid response team being dispatched to help an individual manage conflict or deal with violence and aggression is remote. It is for this reason that conflict resolution training needs to be carefully sourced and matched to the needs of the staff on the ground.

Brooks Jordan conflict resolution courses are specifically designed to help staff understand what triggers violence and how to avoid, diffuse, or manage conflict before it can escalate in to violence or aggression. We know non police agencies have fewer options at their disposal in the event of violence and aggression so we give you more practical advice and training in diffusion techniques to help counter problems staff meet when performing day to day tasks.

Question: Will learning martial arts make me better at conflict management?
Answer: The simple answer is Yes & No

Martial arts training will certainly make you fitter, stronger and give you the skills and confidence to handle a conflict situation better should it becomes physical. However the problem with most martial arts is that they don’t actually teach conflict resolution skills. As most martial arts are sports they don’t actually teach conflict resolution skills but concentrate instead on teaching physical skills. So although you might spend years becoming proficient in martial arts techniques, this level of training is more than most people actually need to perform work duties proficiently. Moreover most people carrying out professional duties do not want to get into situation where they need to fight to subdue another individual, most want to be able to talk a situation down and to avoid conflict in the first place.

Research carried out by the National Institute for Clinical Excellence (NICE) found that individuals given training in basic breakaway skills were also more confident when dealing with angry people and were able to continue to communicate for longer and thus able to talk a situation down better than those who had only received conflict resolution training.

A good conflict management course should therefore take in the bigger picture and include the following elements;

• Dynamic risk assessment prior to, during and after a critical incident.
• An appreciation of the law in relation to self-defence & personal safety.
• Conflict resolution and diffusion skills including practicing verbal & non verbal techniques to calm an aggressor.
• Training on awareness and instinct.
• Tactical escape & disengagement/breakaway skills training
• Dealing with the aftermath; critical incident reporting and review of procedures.

Brooks Jordan can deliver this and more. The City and Guilds syllabus provides a framework for training together with a qualification which establishes that staff who pass the exam have reached the necessary level of competence to manage violence and aggression competently.
Additionally there is sufficient flexibility in the programme to enable us to design training specifically geared to meet the needs of the contracting organisation. With nearly fifteen years experience in designing and delivering Personal Safety & Conflict Resolution training, you can be confident that by employing Brooks Jordan you are buying in real expertise from a team that have an easy, confident style of delivery combined with direct personal experience of managing violence and aggression.

An adapted version of the Brooks Jordan Personal Safety and Conflict Resolution programme is now incorporated in to the National Association of Licensing Enforcement Officers (NALEO) CPD professional training programme and is accredited with BTEC as a Level 5 award.

Best practice guide for purchasing personal safety, conflict resolution & physical intervention training.

The ten things you need to consider prior to engaging with training providers which some training providers may not want you to know read more »

How safe are we from gun crime?. Peter Hitchens excellent article below examines some of the issues after the latest rampage in Cumbria.
Perhaps Derrick Bird’s deadly rampages aren’t so ‘inexplicable’ after all
Yet another gun massacre is followed by yet another typhoon of psychobabble,
sentiment and bogus declarations that ‘this must never happen again’, when everyone knows that it will.
It’s difficult to argue for tighter gun laws, since they’re already so tight, though I’m sure the authorities will think of something suitably irrelevant and futile, as they did after Hungerford and Dunblane.
They are determined to make sure nobody in this country is armed, apart from criminals and terrorists, the invariable effect of ‘tough’ gun laws that trouble only the law-abiding and have no impact on illegally held weapons at all. read more »

Brooks Jordan chosen to work with Bluecoat School
Brooks Jordan is working with the Bluecoat School in Nottingham to provide extracurricular training in personal safety and self-defence to their pupils. When the school was awarded central government funding for the training last year, they contacted Nottinghamshire Police to ask them to help source a suitable supplier – and the force recommended Brooks Jordan.

Initially, we ran a six week course for a class of teenage girls which covered the basics of personal safety, self- defence and some mixed martial arts training. This received tremendous feedback from both teachers and pupils. As a result, we are returning in the summer term to teach a similar course to a group of boys and Bluecoat is also considering asking us to run some of the other courses we provide.

Brooks Jordan director Chris Jordan comments: ‘We’re delighted that Bluecoat School has chosen Brooks Jordan to deliver personal safety training to its pupils. The school is very pleased with our work so far and we hope that the relationship will continue into the next academic year, possibly to include a broader range of subject matter. It’s great that Bluecoat is recognising the dangers that are posed to teenagers in today’s society and is taking action to help protect its pupils and give them the skills to get out of difficult situations without being hurt. We hope that other schools and colleges will follow Bluecoat’s example and take advantage of the available funding to offer similar training to their own students.’

Conflict Resolution training for UK Door Supervisors is to be strengthened

Plans to raise standards by introducing additional training for UK door supervisors form part of a Home Office consultation launched recently.

The aim of the new proposals is to protect the public by raising standards of training across the industry.

Additional training will include physical intervention, first aid, special considerations when dealing with young people and awareness of the threat of terrorism.

The Security Industry Authority (SIA) has already included the additional training elements as part of the new qualifications being introduced from June 2010.

View the full article http://www.sourceuk.net/article/14/14087/higher_standards_for_uk_door_supervisors.html

Brooks Jordan comments.

These proposals have been welcomed by the industry as a whole.
Today more than ever door supervisors need specialist training, terrorism is not going to go away and our public houses, nightclubs and other events where large crowds gather are obvious targets.

Anyone who has worked in the licensed trade knows the problems that can be caused by young people who have had too much to drink or taken drugs so extra training in relation to dealing with young and venerable people can only be a good thing.

As for training in physical intervention the industry is somewhat divided over this, but I believe this will also improve the professional image of door supervisors.

Individuals who go in for this kind of profession are usually physically capable and have experience of dealing with violence.

Many have a military background or are skilled in some kind of fighting art and there are times when these skills are appropriate.

Brooks Jordan provided some training to door staff and licensed premises management staff in the West Midlands in 2009 commissioned by the Police and the Licensing Authority.

The training was mainly on Conflict Resolution/ Personal Safety but we included a short introductory session on both Breakaway Skills and Physical Interventions.

This training concentrated on “No Pain” mechanically sound techniques. Door staff in particular were amazed at how effective these technique were and could not understand why this was not part of their training.

Others that have to retrain individuals already get this training, e.g. the Police, the Medical Profession (Acute Psychiatric Units), the Prison Service and others within the security industry

Having been involved in the licensed trade in the seventies & eighties and having worked alongside door staff during this period I am able to say that the door staff today (SIA badged) are a totally different breed.

For information on current courses on door staff Conflict Resolution training please go to: www.brooksjordan.co.uk
Or email info@brooksjordan.co.uk

Talk of the Englishman defending his castle provokes such a rush of blood to the conservative head that judgment disappears. Last week Munir Hussain was sent to prison for inflicting violent vengeance on a particularly vicious burglar
Read full article at: http://www.guardian.co.uk/commentisfree/2009/dec/22/munir-hussain-crime-law-defence#start-of-comments
This case is very similar to the Tony Martin case in that there is both a moral issue and a legal issue involved here.

Many people sympathise with Tony Martin & the Hussain brothers and belive these individuals should not have been convicted.
But under English law they are guilty as the force they all used was not reasonable.
In both cases the force they used went well beyond reasonable.
The simple fact is that at time Tony Martin pulled the trigger and the Hussins delived the blow that caused the brain injury to the robber any threat to personal safety had passed as in both cases the robbers were running away.
I expained in detail the critria that needs to be in place to establish self-defence in my October article.
In both cases it was perfectly legal and within the law to go after the robbers as we are all entitled to chase criminals in order to carry out an arrest and detain them until the Police arrive but that is all.
In theses two cases Martin and the Hussain brothers went that bit further and sought revenge and so could not rely on a self-defence plea.

Codes of Awareness

Jeff Cooper developed the Codes of Awareness concept back in the 1960’s and today we think nothing of describing someone as switched on (or switched off) without being aware of where the terms came from.

Jeff Cooper was looking for ways to help military personnel be prepared for and ready to take appropriate action whatever their circumstances. He developed the traffic light analogy to help explain this.

Switched Off – Code White

Someone who is switched off doesn’t even register on the traffic light scale – being switched off is only appropriate in your own home or in a secure environment where you know it is safe to let your guard down. Being oblivious to your surroundings when you are out in the street can put you at risk from an opportunist looking for an easy target.

Code Green – Attentive but relaxed

The next level of awareness is where most of us should be most of the time. This is the level of awareness needed for normal everyday living – for example knowing when and how to cross the road – being aware of your environment but not hyper-vigilant.

Code Amber – Attention raised for perceived threat.

You should be at a slightly higher level of awareness when you anticipate going in to a risky situation – for example working alone in an area you don’t know well or visiting the home of someone for the first time.
Code Red – There is a real threat.

At this point in the awareness scale you need to take evasive action. This is the point when you acknowledge that the person confronting you actually intends to do you some harm. For some it can be very difficult to acknowledge that physical assault is about to happen. This is fight or flight time.

If your attention was properly focussed when you went in to the unknown ‘code amber’ situation you would have spotted the potential danger before it became a real threat. If you are unfortunate enough to have to fight your way out of a situation – be prepared to make the pre-emptive strike.

Certain jobs or experiences will make some people more alert to their environment – being in the police, the military, a doorman or in the licensed trade is more likely to make you alert to the potential risks of your environment and thus more ready to respond if something happens.

The person most likely to be right at the top of the awareness scale is the criminal – being hyper-vigilant when they are about to carry out a criminal act means they are less likely to get caught. You may recognise this behaviour as unusual.